Effective Date: 17 September 2019
Please take a moment to familiarize yourself with our privacy practices and contact us if you have any questions.
By visiting or using our website, we may collect the following categories of personal information you provide us:
a) Information You Provide to Us:
b) Social Media and Third-Party Sources/Applications: We may from time to time request you post comments and images from your social media account(s) (including, but not limited to, Instagram, Twitter and Facebook) with certain hashtags. In certain instances, if you add those hashtags to your image, depending upon your social media privacy settings, the image may be redisplayed on our websites. While you retain ownership of the image, using the hashtags we request gives us permission to display and re-display the image. The image may contain information about you, and we may collect and use that information for marketing and research purposes. If you do not want your image posted on our websites, please do not use our requested hashtags.
c) Automatic Information: This website, like many other websites, records basic information about visits to our website. When you visit our website, you disclose certain personal information, such as your Internet Protocol (IP) address, the date and time of your visit, the pages you view, and the search terms you enter, etc. ("Device Information").
d) Cookies: Cookies are data files that are placed on a computer when it is used to visit a website. These cookies may be used for many purposes, including, without limitation, tracking user preferences or web pages visited while using our Service. Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service. For example, cookies allow us to store items in your cart between visits. In addition, please be aware that if you choose to block cookies, some advertising preferences that are dependent on cookies may not be able to be respected.
e) Web Beacons: We may include small graphic images called web beacons, also known as "Internet tags" or "clear gifs," in our web pages and e-mail messages. We may use web beacons or similar technologies for a number of purposes, including, without limitation, to count the number of visitors to our Service, to monitor how users navigate the Service, and to count how many e-mails that we sent were actually opened or how many particular articles or links were actually viewed.
f) Data from Google Analytics: We use Google Analytics to analyze visitor trends and enhance our communications with you. Google Analytics is an analytic tool that transmits website traffic data to Google servers for analysis. Information sent to Google includes the URL of the page you are visiting and your IP address. Our use of Google Analytics may involve transmission of Personally Identifiable Information (“PII”), for example through the recording of a cookie identifier called the Google Analytics Client ID. For more information on how Google uses your data, please visit www.google.com/policies/privacy/partners/.
The information we collect is used for administering our business activities. Occasionally we may use the information to notify you about changes to our website, new services, or special offers. We may use the information to process your requests and wine orders; communicate with you about our products, services, offers, events and promotions, and offer you products and services we believe may be of interest to you.
We may also use Personally Identifiable Information to analyze trends and enhance our communications strategies with you; to improve the quality of our online guest services; and to show our ads on other websites and services based on information collected about your use of our website.
We may also use precise geolocation, where you have provided your consent for us to collect such information, to provide location-based services and content, as well as to understand traffic patterns in and around our retail locations.
We also use your birthdate to verify that you are of legal drinking age, as we are in the business of selling alcoholic beverage products.
In addition, we use your information for compliance with our company policies and procedures, for accounting and financial purposes, and as otherwise consented to by you and as required or permitted by law. If you do not provide us with information as described above, we may not be able to fulfill the applicable purpose of collection, such as to respond to your queries or provide our Services to you.
From time to time, we may share your information with our other brands, affiliates, subsidiaries, business partners, third party service providers and authorities in the following circumstances:
In addition to the above circumstances, we may share your information with other parties as directed by you or subject to your consent. We may also share and otherwise process aggregated information or de-identified information that does not identify you individually with other parties. For example, we may share aggregated statistics about pages viewed on our websites or Services, demographic information and sales, and other shopping information with third parties to enrich your visitor experience.
Information about our users is important to us. We do not sell, trade, or rent Personally Identifiable Information to others.
In Addition, we take appropriate organizational, technical and administrative measures to protect personal information under our control, this includes not sharing your passwords. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure or is ever completely secure or error-free. Please note that you are responsible for maintaining the confidentiality of any user name or password you use.
Your personal data is retained for a period appropriate to the purposes for which it was collected. We retain any personal data provided by you for as long as your inquiry is active (as determined by us) and for a reasonable time thereafter, or if applicable, for as long as you remain on our marketing list. Even if we delete some or all of your personal data, we may continue to retain and use aggregate, anonymous data previously collected and/or anonymize and aggregate your personal information. You may object to the further processing of such data, as well as object to receiving marketing e-mails. You may exercise the right at any time by writing to email@example.com.
When you sign up to be on our mailing list, we will send you an e-mail confirming your wish to be added to the list.
If you supply us with your postal address online you may receive periodic mailings from us with information on new vintages, products or upcoming events. If you supply us with your telephone number online you may receive telephone contact from us with information regarding orders placed online or information on new vintages, products or upcoming events.
To opt out of receiving electronic marketing communications from us, you may (1) follow the “unsubscribe” instructions contained in any emails you receive, or (2) send us a request at the address in the Contact Us section below. We will endeavor to comply with all requests as soon as reasonably practicable.
We will make good faith efforts to make requested changes as soon as reasonably practicable (but we may retain prior information as business records). Please note that it is not always possible to completely remove or delete all of your information from our databases and that residual data may remain on backup media or for other reasons.
If you have created an online account with us and would like to update the information you have provided to us, you can access your account to view and make changes or corrections to your information. Depending on applicable law, you may have the right, and we also provide you with the opportunity to be informed of whether we are processing your information and to access, correct, update, oppose, delete, block, limit or object, upon request and free of charge, to our use of your information to the extent required by applicable law. For such inquiries, please contact us as detailed under the “Contact US” section below. We will try to comply with your request as soon as reasonably practicable as required by applicable law. Please note that we may need to retain certain information for recordkeeping purposes, to complete any transactions that you began prior to your request, or for other purposes as required or permitted by applicable law.
You can request to have Fetzer Vineyards update, correct or delete your personal information by sending an email to firstname.lastname@example.org. Fetzer Vineyards may decline a request to delete personal information if maintaining the personal information is necessary for the business to:
Do Not Track is a privacy preference that users can set in their web browsers. Some browsers have “do not track” features that allow you to tell a website not to track you. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. You can set your device or browser to accept or reject most cookies, or to notify you in most situations that a cookie is offered so that you can decide whether to accept it. If you block cookies, certain features on our websites may not work. If you block or reject cookies, not all of the tracking described here will stop.
Fetzer Vineyards may place or recognize technology on your browser or device when you visit or use our website for purposes of serving you targeted advertising (also referred to as "online behavioral advertising"). Fetzer Vineyards also work with third party advertising companies who place their own cookies or similar technology on your browser or device when you visit or use our Services and other websites to serve customized advertisements to you as you browse the Internet. As noted above, you can set your device or browser to accept or reject most cookies, or at least notify you in most situations that the technology is offered. As an additional step, these advertising companies may participate in one of the following self-regulatory programs for online behavioral advertising, with corresponding user opt-outs:
Please note that even if you reject such technology, you may continue to receive advertisements, but the advertisements will not be tailored to your browsing activities and interests.
Under California's "Shine the Light" law, if you are a California resident who provides personal information in obtaining products or services for personal, family, or household use, you may request to opt-out of such sharing by a brand at no-cost by contacting us as detailed in the “Contact Us” section below. Please be aware that your opt-out will apply only to the sharing by that particular brand.
Our website is intended only for those of legal drinking age. We do not seek or knowingly collect any personal information from or about individuals under the age of 21. If we become aware that we have unknowingly collected personal information from an individual under the legal drinking age, we will make commercially reasonable efforts to locate and delete such information from our database.
Attn: Fetzer Vineyards Privacy
PO Box 611
12901 Old River Rd
Hopland CA 95449.